Founded in 2020 by Devashish Mamgain and Adarsh Kumar, Kommunicate was created to make AI-powered customer support easier for businesses without requiring coding skills. It is an AI customer support platform that helps companies build and manage AI agents and chatbots to answer customer questions, automate repetitive support tasks, and transfer complex conversations to human agents when needed. Businesses can deploy these agents across websites, mobile apps, WhatsApp, Instagram, and other messaging channels. Users appreciate its no-code setup, easy integrations, customizable AI agents, and smooth human handoff, which help support teams save time while maintaining a personal customer experience. It also supports popular AI models like OpenAI, Google Gemini, and Anthropic Claude.