Kevin Yang, Co-Founder and CEO of Serif, helped build the platform around a simple idea: professionals need more than an AI tool that drafts emails, they need one that can actually handle the inbox. Serif is an AI email agent that connects with Gmail and Outlook, reads incoming emails, sorts and prioritizes them, replies in the user’s voice, handles follow-ups, books meetings, requests documents, and escalates messages that need human attention. Users may like it because it starts in draft mode, so they can review and approve replies before giving it more autonomy, while its ability to learn from previous emails helps make responses feel more natural and personal. Serif also highlights SOC 2 Type 2, HIPAA, and GDPR compliance, with email data not used to train models for other customers.