Founded by Sagar Kumar and Nihal Singh in 2026, Splice AI was built around a simple idea: businesses should be able to use AI to handle customer conversations without losing control of their communication. Its AI Email Agent helps sales and support teams answer customer emails using their own documents, FAQs, pricing, and business information, while sending replies from the company’s own email address and keeping them in the original thread. Users can connect Gmail, Microsoft 365, or their own SMTP server without giving Splice access to scan their entire mailbox, which is one of its key privacy-focused features. The agent can automatically send confident replies, hold uncertain ones as drafts for human review, filter sensitive messages, schedule follow-ups, and reply in the same language as the customer. It is useful for B2B sales, ecommerce support, SaaS teams, admissions, travel businesses, agencies, and other companies where email is still a major customer channel. Pricing is usage-based, with a pay-as-you-go option where credits are deducted as the agent works and no per-seat fees, while larger businesses can choose a custom plan based on their workload and setup.