Tiledesk combines AI-powered customer support with live chat and human-agent collaboration. Businesses can create AI agents that answer questions using knowledge bases, automate customer conversations, and hand over complex cases to human support teams. It offers integrations with services such as OpenAI, Make, n8n, HubSpot, and Brevo, alongside messaging channels including WhatsApp Business, Telegram, Facebook Messenger, SMS, and voice. Its white-label offering is particularly relevant for agencies and service providers that want to deliver AI agents under their own brand